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		<title>5 Quick And Easy Steps For Dealing With Nasty Customers</title>
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		<dc:creator>jasont</dc:creator>
				<category><![CDATA[Customer Service]]></category>

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		<description><![CDATA[You don&#8217;t have to be marketing online for long before you declare at least once that all of your customers are &#8220;morons!&#8221;
In corner number one we have the disgruntled customer that is going to sue you over a $17 product.
In corner number two we have the customer who insists you are a scam artist and [...]]]></description>
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